Committed to local service, Alcatel Vacuum Technology has differentiated itself by placing a high value on direct supplier-customer relationships.
These partnerships are an essential source of applied know-how, decentralized throughout the world and enriched over the years by the experience and contributions of different cultures.
Throughout the world, where industry and research are in need of vacuum technology for their development, Alcatel Vacuum Technology is present through its international network that includes a whole host of experienced subsidiaries, distributors and agents. Alcatel Vacuum Technology revenue sources are global, with 24% in North America, 27% in Europe and 49% in Asia.
Service with no boundaries:
With diverse and complementary talents, the international Alcatel Vacuum Technology network offers you complete service, from expert consulting on applications, through to technical support.
Trained, experienced personnel can support your products throughout their life-cycle with a local presence that is attentive to your needs. We offer a full guarantee for the quality of our service organization, which has earned Alcatel Vacuum Technology its ISO 9001 certification, in the USA, France, the United Kingdom, Germany, Italy, Korea,...
We offer the onsite installation of products, telephone assistance,failure analysis, preventative maintenance, training on the latestinnovations, all with a priority on communication and mutualexchange. You benefit from the shortest lead-times, and a single,active and re-active engineer who speaks a universal language: that of Adixen products and service.
Adixen products carry a legal warranty and benefit from the availability of spare parts to ensure long product life.
Buying an Adixen product means a guarantee of:
• integrated, international services
• global technology, supported by a global organization
• operating assurance for the application context of each customer
• product designed for ease of maintenance
• fitness for use in the application
• innovative service approach
• warranty extension, on site service, training, etc.
Our complete network includes distributors and agents, throughout the world, to offer you assistance and advice from experienced specialists in vacuum technology (you can find you contact in the section « sales and service » of the left menu).
Alcatel Vacuum Technology offers training on:
- vacuum
- leak detection
- the use of our products
- the maintenance of our products.
For more information, please contact your sales representative or the training entity in Annecy - France.
